More Heart Than Handbook

We Care For People

More Heart Than Handbook

We Care For People

Care That Starts With Connection

This Is Personal To Us

Elite Care Central Coast was built from lived experience - not in a boardroom. It started at home - navigating systems, supporting family, and learning the hard way what care should and shouldn’t feel like.

We know how hard it is to find support that makes sense for what you really need. We believe that the best support happens when people feel known, safe, and genuinely cared for.

Built From Lived Experience

We’ve sat across from people who didn’t listen. So now, we make sure people feel heard.



This is care that turns up, has a cuppa, and helps you live your life your way. Just a good team, good conversations, and support that fits your life.

Behavioural Support Is Where We Began

Complex Doesn’t Scare Us

We know how to help people who have been turned away by others.



We’ve worked across group homes, high needs, trauma, forensic services - all the stuff most people avoid. We’re confident in the chaos, calm in the tough moments, and clear when you need direction.

Calm in the Chaos

We’ve worked in emergency placements, high-stress transitions, and places where things were already falling apart.



We’re calm, straight-talking, and good in a crisis. That’s why so many participants with complex needs feel safe here.

Meet The Team

Lisa has 25+ years of experience in disability and behavioural support. 

Calm, no-nonsense, and deeply kind, Lisa’s known for turning hard moments into steady progress - without ever raising her voice.

Michael handles the business side - strategy, compliance, HR, planning.

He came from real estate and ended up helping grow Elite Care into something deeply human-centred. He’s also the one fixing the printer.

Amanda brings heart, humour, and fierce advocacy. She’s organised but flexible, and known for solving problems before you even realise they’re problems.

Quiet, thoughtful, and brilliant with participants who don’t warm up easily. Andrew builds trust where others can’t. He’s a big hit with kids, teens, and anyone who needs space.

Talia brings colour, creativity, and a lot of laughs. She’s all about connection and is a regular at the Tuggerah group space - where she’s somehow always covered in glitter.

This Is What We Do

Focus On What Works

This Is What We Do

Focus On What Works

Help Where It Matters Most

We work with children, teens, adults, and older people. Support can happen at home, in the community, or in our group space at Tuggerah.



We’re not here to do everything. Just the things we do well.

Backed By Real Life, Not Just Training

We Know The System - And Its Gaps

Elite Care Central Coast didn’t start in a boardroom.

It started with family - raising children with disabilities, navigating the NDIS, and finding out what doesn’t work.

That’s why we’re different. We’re not trying to sound polished. We’re trying to do the job properly.

Matching People With People

You Deserve The Right Person

We don’t just throw workers into shifts.

We listen, learn, and find the right fit - someone who suits your energy, your routines, and your sense of humour.



When support feels easy, everything else starts working better too.

We Don’t Pretend To Be Perfect

We’ll Tell You The Truth

There’s no head office energy here. We’re not trying to look fancy or sound like an ad.



We’ll have the hard conversations. We’ll treat your family like real people - not clients on a spreadsheet.

Let’s Keep It Simple

If you want to meet us, call us. If you want to refer someone, send through the form. If you’re curious, just come by.



We’ll put the kettle on.

Let’s Keep It Simple

If you want to meet us, call us. If you want to refer someone, send through the form. If you’re curious, just come by.



We’ll put the kettle on.